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Bicycle Purchases: All bicycle purchases are subject to return within 3 business days, if in new and unused condition, for an in-store credit only. We do not, however, accept returns or exchanges on special orders.

All other Purchases: Must be returned in new and unused condition within 30 days, and a receipt of purchase must be provided for an in-store credit only. No cash refunds are provided, only in-store credit or exchanges. No returns or exchanges on special orders.

Kids Bikes Trade in Program: Here at STS we understand that kids grow quickly, and parents want to have a good quality bicycle for their children to ride at all ages. Therefore, we have created a buy back policy on all kids bikes. Simply stated, if you purchase your child's bicycle from us and your child is ready to upgrade to the next size or level, we will gladly give you up to 50% of the value towards another bicycle for your child. This is the best way we can guarantee that your child will always be riding a bicycle that fits their size, and therefore, safe for your child. Check out bikes are not toys website for info on what you should be looking for when buying your child a bicycle.